To further enhance the efficiency and profitability of your operations, we also offer support for the administrative aspects of your business. As part of managing your relationship with retailers, we handle all necessary paperwork, including new item and vendor set-up forms as well as purchase order management.
Most retail stores today require manufacturers to possess the capability to send and receive orders and invoices through Electronic Data Interchange (EDI). Our support team can help you adopt EDI, facilitating the setup, testing, and implementation of your various EDI documents, giving you access to the largest retailers.
Our experienced staff also represents your interests in deductions, working with retailers and logistics companies to resolve issues of damaged or refused products. A designated Order Management Representative will handle your program from the beginning, thoroughly and efficiently managing all deductions and invoice disputes. Your representative will always research deductions and quickly resolve them, requesting repayment when appropriate, keeping your books clean and prevent inventory loss.